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Is It Down?
Not sure if a website is down? Let us check.
Confused about something? Read our docs.
Learn how and why we can help you.
Not sure if we are the right fit? Tell us what team you're a part of and we will help.
Your questions, answered.
Can I cancel anytime?
Of course! Just remember to cancel your subscription prior to your next billing cycle.
What is a monitor?
A monitor is any type of website or server check added to the monitors page, including HTTP(S), SMTP, Hostname, and IP checks.
What is a status page?
A status page is either a public or private web page where you can easily display the status of all your monitors to users or your team.
What counts as a subscriber?
A subscriber is any user that signed up on your status page to receive email updates when something goes wrong.
What are my payment options - credit card and/or invoicing?
You can use your credit card to pay for any plan. If you are a Corporate subscriber and want to pay yearly, we can send you a Yearly PO.
Can we get a refund?
Yes! If you are unhappy with our product, email us at
and we will do everything we can to make it right.
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